How NewsU E-Learning Got its Start, 2002

In 2002, a forward-looking proposal to the Knight Foundation laid the groundwork for a bold new chapter in journalism education: Poynter’s News University.

At the time, e-learning was far from mainstream. But the memo—authored by Howard Finberg—made a compelling case that digital tools could dramatically expand access to high-quality training for journalists, students, and educators.

“Online learning offers a unique opportunity to provide training that is timely, cost-effective and accessible—regardless of geography or newsroom size.”

The proposal emphasized that traditional training models were limited by time, cost, and reach. Newsrooms needed a solution that was scalable, interactive, and adaptable to the fast-changing demands of modern journalism.

“We must meet journalists where they are—not only geographically, but also in terms of time, tools, and technology.”

Finberg envisioned a platform offering self-directed courses, simulations, and community-based learning. The goal was not just to digitize journalism education, but to reinvent it.

“This is not about putting textbooks online. It’s about designing learning experiences specifically for the digital environment.”

The Knight Foundation provided initial funding for the development of the e-learning project. This support enabled Poynter to begin building a web-based training initiative designed to serve journalists, educators, and students through accessible, flexible, and cost-effective courses.

The 2003 proposal outlined the foundation for what would become a comprehensive online learning platform. It emphasized that the effort would leverage Poynter’s editorial expertise while taking advantage of emerging digital tools to expand the Institute’s educational reach. The project was positioned as a strategic response to industry needs for more scalable and timely training solutions.

Poynter’s News University: Site Structure

I’ve have learned that when trying to create something new, it is helpful to draw a picture. Some folks learn by reading; others by looking at a picture.

The site diagram of the 1st technology phase of Poynter’s e-learning project was helpful in working with our technology vendor, DataGlyphics [which became YourMembership], as we figured out to link various elements. We decided early in the process that to build a learning management system [LMS] would be too difficult given all of the other tasks, especially building courses.  We really didn’t know much about e-learning or a LMS, so we decided to integrate three different sites:

  1. The News University landing pages and other static pages
  2. The eCollege LMS site [with Poynter NewsU content]
  3. Poynter Online for promotion and traffic generation

This is one of the first News University documents.  Even earlier is the memo I wrote to Robin Sloan, one of the first NewsU staff members. That memo outlines the technology goals we hope to accomplish, thanks to a grant from the Knight Foundation.

Sidebar: Robin is now an accomplished best selling author and olive oil entrepreneur. Wonderful olive oil.

NewsU Story Contest Finalists

Poynter’s News University liked to celebrate its users and held a couple of contests to get compelling stories from its students. This document is a worksheet for those at Poynter who were tasked to pick the best stories. [The stars note candidates that I thought were solid entries.]

Training Needs of Journalists: Poynter NewsU Survey

As we geared up development of Poynter’s e-learning project, the lack of information about journalists and online training was very evident.  While there were many studies about what journalists said they wanted in terms of training, there was scant evidence about how an online training program would be received.  I pushed hard to do a training needs assessment and by early 2004 we published the “Training: It Matters More Than Ever” report.

Many of the conclusions aren’t surprising, even 10 years later.

What stands between journalist and more training?

* Time
* Money
* Accessibility

What was surprising was the acceptance of e-learning as a potential for journalism training.  While only 18 percent of survey respondents had any experience with online training, more than 70 percent were interested in participating in e-learning.

“It validates our belief in e-learning,” Finberg says [in the report]. “It’s the research evidence that the concept we came up with is valid.  The real challenge will be in the execution…”

Bob Andelman wrote the report. He also wrote a story for Poynter Online.

How NewsU Makes E-Learning Courses

Among the challenges facing Poynter’s e-learning project, NewsU, was the problem of explaining why e-learning could be an effective way to train journalists and the approach we use to make training that works.  Here’s what I wrote in a blog post about the project:

Our concept is simple. If you make the training tightly focused, you’ll help journalists learn. If you make the training engaging, you’ll help them learn. If you deliver training that is relevant, you’ll help them learn and do a better job.

This ran about five months after our launch.

While I wrote many journalists had “good instincts when it comes to teaching,” I also made this point:

To be effective at e-learning, you need to clearly understand WHAT you want to teach and HOW you want to teach.

 

NewsU’s First Annual Report: Infrastructure

With great sums of money comes great responsibilities to explain how the funding is used.  That’s the way it works when it comes to foundations.  So, Poynter NewsU sent along its first “annual report” to the Knight Foundation in June 2004, a little more than 15 months after receiving our first funding.

  • Conducted a survey of journalists [2,500 responded out of 12,000 sent] to better understand the potential interest in e-learning, the types of courses that would valuable and the technical capacity of those interested in online training.
  • Developed and presented the “meet NewsU” presentation to various journalism groups, including the National Council of Journalism Organizations, the Knight Foundation Chairs in journalism, and a meeting of the foundations that support journalism activities.
  • Built staff of two Interactive Learning Producers and hired a recent college graduate to fill a one year internship position.
  • Explored more than 10 learning management systems (LMS) intended to handle course development, asset management, course listings and registration, course delivery, class communications, and student testing and tracking.
  • Installed a LMS offered by eCollege on a trial basis in order to better understand NewsU’s technical needs. This trial period also provided NewsU an opportunity to beta test two faculty-led online courses offered to members of AAJA.

An interesting note in the report stated “more than 275 users have registered with NewsU, prior to the offering of any e-learning courses or any advertising or marketing effort. These are journalists who discovered NewsU on their own and have told us to keep them aware of course offerings.”

Developing the First NewsU Platform, LMS

Poynter’s e-learning site was originally built upon two different platforms.  The first was a Web-based content system that used Microsoft technology.  That linked to a learning management system created by eCollege.

In July 2003 Robin Sloan and I spec’d out what we wanted in this ‘unholy marriage” of systems and sent it to DataGlyphics, a local development and hosting shop in St. Petersburg, FL.  DataG was also the home of Poynter Online at that time.

From this we learned what not to do [no marriage of cats and dogs 🙂 ?]. It wouldn’t be our last development efforts.  Here are the overall guidance we gave to get started:

NewsU Site Structure. lst Phase

What does this first version of NewsU do?

It begins the process of building a database of users. It acts as a gateway to the eCollege
learning management system that we’ll be using to build courses initially. It provides a
comprehensive database (“the NewsU database”) of training opportunities for journalists
on- and offline.

From this little acorn…

E-Learning Rocks, NewsU Launch Movie

J. Paige West, an interactive learning producer at Poynter NewsU, came up with a great idea to help folks understand what we were creating.  In the early 2000s, e-learning was still an unknown concept for training and she thought it would be fun to create a video along the lines of the animated musical educational short films that aired on “School House Rocks.”

She did a great job with both the animation and the script.  The video was built in Flash, the hot interactivity tool in 2004.  I did my “voice over” and Paige played the journalist looking for training.

“E-Learning Rocks” debuted at NewsU’s launch party at the American Society of News Editors on April 11, 2005. We also put a copy on the CD-ROM that was part of our “launch box.” More on that in another post.

YouTube player

 

Poynter’s E-Learning Future. The First Memo

You have to start someplace when you are looking a big project.

I had joined The Poynter Institute in 2002 as its “Presidential Scholar.”  One of my tasks was to explore e-learning and how the Institute might use that method of teaching.  I wrote a memo (of course) with a number of areas that should be explored and a desire to make sure everyone saw the scope of such a project and shared some of the same language:

The biggest challenge to exploring any topic is for the stakeholders to develop a common understanding of the scope of a project. Some of Poynter’s faculty and staff might envision e-l,earning as an opportunity to accomplish Poynter’s mission with remote teaching. For others, distance learning could provide a chance to extend the Poynter’s experience beyond the confines of on-site seminars. Still others might see such a program as an opportunity to use collaborative or groupware tools to increase the effectiveness of discussion leaders and other off-site faculty. Each vision is important and each could overlap with the others.

The reference to “the Poynter experience” would echo throughout my time at the Institute. More on that later.

Mr. Media Interviews Mr. NewsU

Bob Andelman, also known as Mr. Media, does lots of interviews — celebrities from film, TV, books, music, and more.  I was one of those “more” interviews.  He did a podcast interview as Poynter News University was starting to gain traction.  It didn’t hurt that Bob and I knew each other via a connection with Bill Mitchell, who was Poynter Online editor.

Full disclosure: I hired Bob to write two whitepapers about Poynter’s e-learning work.  However, he thought what Poynter was doing with NewsU was interesting enough to do the podcast interview.  One of my favorite things about Bob’s work was the Dr. Seuss-inspired rhyme, which I recorded for NewsU. [Sadly, I’m not sure I know where that resides].  Here’s the text:

You can do it wearing a hat.
You can do it with your cat.
You can do it at night,
And you can do it when you look a fright.
You can do it when things are slow,
Or when you can’t get the creative juices to flow.
You can do it when mother’s not there,
And you can do it in your underwear.

You can read the full interview on Bob’s Mr. Media site and there’s even an audio of interview.

Sad postscript: Bob died in early 2020.  He is missed. A great deal.

NewsU Makes the Connection to Educators at AEJMC

The initial plan for News University, the e-learning site created at The Poynter Institute and funded by the Knight Foundation, was to focus on professional.  We didn’t think there we had much of a role to play in helping educators.  That turned out to be wrong.  And by the time I presented NewsU to educators at the Association of Educators of Journalism and Mass Communications [AEJMC], we knew our e-learning would be helpful in training the next generation of journalists.  Here is a tidbit from the AEJMC Reporter, which was the convention newspaper:

hif pyramid of training reach 08_03_2006
The Pyramid of Training Reach at AEJMC 2006

“Initially, NewsU was about professionals, but we wanted to reach out to the academic community,” said NewsU director Howard Finberg during a presentation Wednesday. “We did this for two reasons. First, journalism students become journalists. We want to get them early. Secondly, teachers need help.”

This presentation was one of the first public showing of my “Pyramid of Training Reach,” a device to help explain how different training methods have different audience potential and different intensity of experience.

Poynter’s First E-Learning Course: A Test of Potentials

As Poynter’s Presidential Scholar, one of my tasks was to look at the viability of e-learning.  This fit within my portfolio of exploring the intersection of journalism, technology and training.  To help me [and Poynter] better understand the potential of online modules, I created one.  A chapter from Chip Scanlan’s textbook, “Reporting and Writing: Basics for the 21st Century” became the course material.

We adapted the text into a e-learning module that ran on the eCollege platform and asked the Poynter’s summer fellows to take the module and share their reaction.

We had three questions:
1. How does one build an effective e learning course?
2. What would be the commitment by the faculty [and others] to present the course?
3. What would be the reaction of the students to an online teaching experience?

I wrote a long memo to various Poynter folks, including Jim Naughton [president] and Karen Dunlap [dean] and included the results of a survey of the 15 summer program students who took the class.

…almost all [80%] said the course material was either effective or somewhat effective. Only one student had a negative response to the material. The effectiveness of the presentation was rated lower, with 60% of the students saying the course was effective or somewhat effective.

Of course, we didn’t have time to hire a designer, so the presentation was basic.

I believe our first online course was a success.

I believe that Poynter should quickly and confidently move to develop a series of online classes.

… I also want to acknowledge the support and enthusiasm of Chip Scanlan for this project.