Social Contract with Readers, 1978

The American Society of Newspaper Editors asked Ruth Clark to look at the issues between readers and editors.  She refers to this as the “new social contract.” The study, done in 1978, discussed one of the most important issues, behavior influences and “the changing relationship between readers and their newspapers.”  From the summary:

We know very little about the subtle forces that seem to be weakening the emotional ties of many readers, making newspapers less wanted, less needed or, in extreme cases, resented. Analyzing the chemistry of individual relations is difficult enough; explaining group attitudes is even more challenging.

The present pilot study is an attempt, nevertheless, to provide some preliminary insights into what might be called “The New Social Contract between Newspaper Editors and Readers.” It is an effort to deepen our understanding of findings that have been emerging from major reader surveys of the Newspaper Readership Project.  As a by-product, it is also a demonstration of techniques that editors can use  to establish a direct dialogue with readers and non-readers as part of a continuing search for new ways to increase newspaper reading.

The work was commissioned by the American Society of Newspaper Editors and funded by the Readership Council. It was carried out by Yankelovich, Skelly and White, Inc., under the direction of Ruth Clark.

More that 120 regular readers, occasional readers, and non-readers were interview­ed in informal focus group sessions in 12 different daily newspaper markets, both competitive and non-competitive, chain and non-chain. As a special feature, editors not only observed all the sessions but participated part of the time. 

Pagination and a Look Into the Future of Newspapers

In 1999 I was asked to contribute to a book about pagination being published by the Society of News Design and the Association of News Editors. You can download the entire book from here.

At the end of the article I made some “bolder, out-on-a-limb” predictions:

  • Design as a unique job function in newspapers will slowly dissolve into other editing responsibilities.
  • Editing will encompass more than the technical aspects of copy editing and take on more responsibilities for the entire infopacks.
  • Computers will automatically handle most of the routine production responsibilities, freeing editors to do lust what we have always wanted them to do – make journalistic choices on behalf of their readers and the community.
  • Most, if not all, maps and charts will be produced by software. There will be fewer artists at newspapers doing “art work.”
  • The presentation of information will be of such importance for the organization that the senior editor with such responsibilities will report to the publisher.

I like my final paragraph:

Newspapers are on the verge of freeing themselves from the limitations of their production equipment. While I would not predict the end of newsprint as we know it, the era of print-centric delivery is coming to an end. We need to look beyond technology to find the solutions to organize and motivate our workforce for the new millennium. If we are successful, this is the last pagination book you will ever read.

Technology and Pagination

In 1999 the Society for News Design and the American Society of Newspaper Editors published a book about how managers could more successfully integrate new technologies into their newsrooms.  This project include a number of chapters from the leading technologists in the newspaper industry, including:

  • David M. Cole
  • Heidi de Laubenfels
  • Olivia Casey
  • Ed Kohorst

While pagination, strictly speaking, is an outdated technology, the concepts about workflow and organization are still very valid. 

I wrote about Embracing Change when it came to future technologies. There were a few things I got right:

  • Working at home, even doing newspaper design
  • Always connected to a network
  • Using databases to edit and present content
  • Constant feedback on what consumers are reading

E-Learning Rocks, NewsU Launch Movie

J. Paige West, an interactive learning producer at Poynter NewsU, came up with a great idea to help folks understand what we were creating.  In the early 2000s, e-learning was still an unknown concept for training and she thought it would be fun to create a video along the lines of the animated musical educational short films that aired on “School House Rocks.”

She did a great job with both the animation and the script.  The video was built in Flash, the hot interactivity tool in 2004.  I did my “voice over” and Paige played the journalist looking for training.

“E-Learning Rocks” debuted at NewsU’s launch party at the American Society of News Editors on April 11, 2005. We also put a copy on the CD-ROM that was part of our “launch box.” More on that in another post.

YouTube player

 

Brainstorming an Electronic Future for Newspapers, 1989

In late 1988, Jerry Ceppos, managing editor of the San Jose Mercury News, invited a number of folks to help design an ‘electronic’ newspaper designed to serve readers with “increasing access to computers and other modern technology.”  I was especially pleased by the invite, as I had abruptly departed the paper in 1985 after working there for only six months as graphics editor. [Ceppos was the managing editor.] The agenda and other material can be found here.

Here’s what Ceppos wrote about the gathering:

The only requirement is that our ideas be adaptable for newspapers today. Other than that, there is no limit to the ideas we can come up with; they can involve personal computers, videotex, fax, print, other technology, or a combination. And the content of the products is as important as the technology.

We met at the Mercury News for a day and brainstormed ideas about the future of news and newspapers.  It was an interesting mix of newspaper folks, academics and technology folks:

SEMINAR PARTICIPANTS
Dr. Yale Braunstein, professor, University of California at Berkeley
Jennie Buckner, Managing Editor-PM, San Jose Mercury News
Karen Ceppos, professor, San Jose State University
Jerry Ceppos, managing editor, San Jose Mercury News
Robert J. Cochnar, vice president and editor, Anderson (S.C.) Independent-Mail
Sue Cook, president, Palo Alto Consulting Centers, The Tom Peters Group
Jerry Dianond, general partner, EG&G Venture Managenent
Joe Donth, president, Startext, Fort Worth Star-Telegram
Roger Fidler, director/PressLink and newsroon technology, Knight-Ridder Inc.
Dr. Virginia Fielder, vice president/news & circulation research, Knight-Ridder Inc.
Howard I. Finberg, assistant managing editor, Phoenix Newspapers, Inc.
Ray Gniewek, managing editor/page one, USA Today
David Halvorsen, editor and vice president, Alameda Newspapers
Frank N. Hawkins Jr., vice president/corporate relations and planning, Knight-Ridder Inc.
James Houck, managing editor, Baltimore Sun
Bob Hucker, computer systems editor, San Jose l’v\ercury News
Ann Hurst, assistant managing editor/features, San Jose Nlercury News
Robert D. Ingle, senior v.p. and executive editor, San Jose Mercury News
Steve Landers, consultant
W. Terry Maguire, senior vice president, American Newspaper Publishers Assn.
Ron Martin, executive editor, USA Today
Scott McGehee, general manager, Lexington Herald-Leader
Kris McGrath, president, rvt:R.I Research
John McManus, professor, Santa Clara University
George Owen, marketing services director, San Jose Mercury News
Bob Ryan, assistant managing editor, San Jose Mercury News
Geoff Sharp, director/business information, Dialog Information Services
Dr. Roger Summit, president & CEO, Dialog Information Services
Mark Wigginton, assistant managing editor/graphics, San Jose Mercury News
Kathy Yates, senior vice president and general manager, San Jose Mercury News
David Yarnold, AM executive news editor, San Jose Mercury News

My notes from the meeting quoted Ron Martin asking the question “how do we stay alive?”  Ceppos talked about “time poverty”  and falling readership.  Even before the 1990s, we knew the industry needed to change.

Pagination Into Database Publishing

As Phoenix Newspapers installed its new pagination system from its European vendor, CCI, I became increasingly interested in the human factors of installing new technology.  And while I didn’t get it all right, even at our company, we did see some of the changes that would be facing the production of newspapers in an ever-increasing digital world.

Pagination is an ‘old” technology. More importantly, pagination will not heip a newspaper in the “new media’ landscape of today. What’s really important are the opportunities of a publication database system.

We can develop all the online, fax, and other new media products in the world, but unless we are lucky enough to be hiring dozens of new employees over the next ten years, we need to figure out better ways of using our existing resources of staff and equipment.

I gave a speech about the topic at the 1996 Seybold Conference.  From that speech I wrote an article for The American Editor, the publication of the American Society of Newspaper Editors, which was published in October, 1996