The Digital Future: The Next Technological Steps

At the request of John Oppedahl, my boss at Phoenix Newspapers, I wrote a very long memo about technology and the company’s newspapers, The Arizona Republic and the Phoenix Gazette.  The memo was 25 pages.

Technology influences the newspaper in many different ways: From offset presses controlled by computers to database programs that help circulation, independent components become part of an interdependent system.

This connection is the strongest between the newsrooms and production. We are linked, tied electronically by common systems, common needs and common problems. In the same way siblings share bloodlines, editorial and production share an electronic network of bits, bytes and data.

I wanted to outline what technologies the company needed to invest in.  I wrote about pagination, text editing systems, color systems, advertising needs and more.  I framed the report on the idea of a new newsroom.

More important than relationships between computer systems and more interesting than the technological feat of pagination is the way the newsrooms are organized to produce the newspaper. Using new technology to produce a newspaper in the same method utilized 20 years ago or 5 years ago is a tremendous waste of money, manpower and creativity.

The top of the memo has lovely saying: “Man plans, God laughs” -Old Yiddish saying

The complete memo can be read in this PDF.

Scenarios at The Arizona Republic

In 1999 the management of Phoenix Newspapers, publishers of The Arizona Republic and AZ Central, embarked on an ambitious project to take the company into the next decade.  Part of that process involved writing scenarios about “possible futures”.  We had five objectives as we looked toward the next five to seven years:

  1. As technology and the Internet continue to evolve, how will reader and advertiser needs and behaviors change? How fast will it all happen?
  2. Use scenario planning to enhance our strategic conversation
  3. Involve the organization at all levels.
  4. Craft a point of view about our future.
  5. Develop a more agile Year 2000 operating plan, and budget and craft a three-year  strategic plan.

I wrote much of the “Zero Time” scenario:

Zero Time asks us to throw out the notion of a continuous, predictable future. It represents our most challenging scenario. How rapid and radical is change in this Future? In just the five years between 2000 and 2005, the U.S. economy has morphed from a mass industrial economy to the new economy, an Internet and information economy. Computing is ubiquitous and touches every aspect or almost every person’s life–much like a telephone or television did in 2000. Communication is seamless and superfast broadband connections to the Internet have become standard. Customers get the information they need, exactly when they need it, and can do most transactions without the aid of intermediaries such as auto dealers, real estate agents and travel agents or newspapers. Audiences are increasingly fragmented, and mass is no longer the dominant model in any advertising medium.

Maybe not quite right for 2005.  Certainly on target for 2013. Read about Zero Time in the PDF.

Chicago Tribune — 5 Years Hence [1980 as the Future]

I don’t remember who asked for this memo about the future or why we were looking at “five years hence” (1980).  This is probably one of my earliest “future look” memos.

At the time this was written, the Tribune was publishing both morning and afternoon editions.  Lots of them, as we had just merged the staffs of the afternoon newspaper {Chicago Today} and the morning Tribune. It was a grueling publishing schedule that was truly a 24-hour publishing cycle.

I still like this thought about giving readers more about what a story means.

We need to stop thinking “freshest is best”; a need to end the traditional cycle of publishing edition after edition, sometimes barely enough time to consider what the news means. The Tribune could reduce it cycle to two editions (major remakes) with replate options.  Continue to provide a morning and afternoon edition; new equipment will allow a savings in time – use the savings to give editors and reporters time to include the “what it means” in their story.

Here’s the full memo, a carbon copy from the “copy book” it was written on.

Young Readers and the Future of the Chicago Tribune

In late 1973 and early 1974 I was part of a committee at the Chicago Tribune.  The committee members were all under 30 and most of us recent hires by the newspaper.  Our task was to explore what the paper should do to attract more younger readers.  This task was less about getting young adults to read newspapers but to read the Tribune instead of the Chicago Sun-Times.  Members of the committee: Ovie Carter, Gary Deeb, Howard Finberg, Clarence Page, Don Pierson, Bill Plunkett, Karen Schickedanz, Rick Soll and Linda Winer.  Here’s what we wrote in our summary:

Simply stated, the Chicago Tribune takes itself too seriously. This is not to diminish its role as one of the nation’s best newspapers. Rather, it is a suggestion that the time has come for the Chicago Tribune to slaughter, once and for all, many of its sacred cows.

Further on, we concluded:

What we are recommending, in a general way, is a relaxation of the restraint that prohibits surprise and thought-provoking material from appearing in the Tribune.   It is not a recommendation to relax or reduce in any  way the standards of journalism: Strict reverence for the facts, a sense of fairness, and an attention to thoro reporting.

Please note the unique spelling of thorough, as the Tribune was still gripped by a style book that used simplified spelling, a cause of the previous owner/publisher:  Col. Robert McCormick.

The  is available as a PDF file: chi trib_young readers group_02_1974

Understanding the Online Future

In early 1994 I was given the task to figure out, with help of some great colleagues, the online future for Phoenix Newspapers [The Arizona Republic, the Phoenix Gazette and the Arizona Business Gazette]. Dave Gianelli and I spent a lot of time looking at different partnerships, such as America Online and Prodigy.  And we also looked at “going it alone” also known as the Web or Internet.  Remember, this was 1994.  The Web was something newer than the online services.  We created a report to help guide the company’s decision.  In the end, we urged a dual approach — partner with AOL [for the cash bounties] and go it alone, via the Web.  At the time, it was a bold and unusual strategy.

The first section is available as a PDF: PNI Online Opportunities Report 01_09_1994